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SAPGUI for Java Information
The SAPGUI for Java 6.30 software will no longer be supported as of April 30, 2006. Texas State faculty and staff who use SAPGUI for Java 6.30 to access SAP will need to upgrade to Mac OS X 10.4 with SAPGUI for Java 6.40. This change is a direct result of SAPs recent decision to only support its software on Mac OS X 10.4 and above. SAPGUI for Java 6.30 does not run on Mac OS X 10.4, therefore SAPGUI for Java 6.40 must be used. Mac users are encouraged to upgrade soon as possible. If you need assistance upgrading to:
Prior to the April 30, 2006 deadline date Texas State will provide limited support for SAPGUI for Java 6.30 revision 12 on Mac OS X 10.3. If after the deadline you experience difficulties with SAPGUI for Java 6.30, you will be directed to make the requested upgrade. If upgrading is not a viable option, SAP transactions can be completed on a windows based computer. [top] Will SAPGUI for Java work on Mac Intel machines? No, SAPGUI for Java does not work on Mac Intel machines. Apple released the Macintosh on Intel computer without any prior notice and several months earlier than originally announced. SAP will have to build a new SAPGUI for Java to run on Mac Intel machines. SAP is currently investigating this challenge, but it is too early to disclose any commitments or release dates. [top] How do I obtain SAPGUI for Java for a Macintosh? Send an e-mail message to sapui@txstate.edu. In the message, provide the following information:
Desktop support will reply to the message within 24 hours with instructions for performing a self-installation of SAPGUI for Java. [top] I get an error screen (ABAP runtime error) when I run a SAP transaction. How can I resolve this? Known issues exist with Apple Java in the SAPGUI for Java 6.30 revision 6 previously released to campus users. The solution is to upgrade to SAPGUI for Java. Refer to FAQ above. [top] What are the hardware requirements to run SAPGUI for Java? Per SAP, the current hardware requirements are:
SAP currently provides support for Mac OS X 10.4.2 and above. Texas State will provide limited support for SAPGUI for Java 6.30 revision 12 on Mac OS X 10.3. Following a to-be-determined deadline date, Mac OS X 10.3 users must upgrade to Mac OS X 10.4 and SAPGUI for Java 6.40. Mac OS 9 does not support SAPGUI for Java due to issues with Apple’s Java implementation. [top] How can I determine the version of Mac OS running on my system? Choose “About this Mac” from the Apple menu to display Mac OS X version information. [top] How can I acquire the upgrade for Mac OS X 10.4? The Computer Resource Center provided the following sites for license acquisition information: See http://www.tr.txstate.edu/Software/sdsi_sw_mac.htm to acquire Mac OS 10.4. See http://www.tr.txstate.edu/css/faq/mac-tiger-compatibility.htm for software issues identified by Texas State and http://www.apple.com/macosx/upgrade/requirements.html for system requirements. For additional information or assistance, contact the Texas State Help Desk at 245-HELP (4357) or via email at helpdesk@txstate.edu. [top] What is meant by the term “limited support” in relation to SAPGUI for Java 6.30? SAP no longer provides support for SAPGUI for Java 6.30. This means Texas State can no longer ask SAP questions about nor can we obtain bug fixes for this release. The SAP Competency Centers have tested the final release of SAPGUI for Java 6.30 revision 12 under MacOS X 10.3.9 against commonly used FI and HR transactions. Based on results of this testing, SAPGUI for Java 6.30 release 12 should perform satisfactorily with the current SAP R/3 implementation. Until a final transition date is announced, Texas State will provide limited support for SAPGUI for Java 6.30 revision 12. Support is limited to answering user questions; no bug fixes will be available for this release. Issues in SAPGUI for Java 6.30 that are reproducible in SAPGUI for Java 6.40 will be reported to SAP. Users experiencing issues with SAPGUI for Java 6.30 that cannot be reproduced in SAPGUI for Java 6.40 are advised to upgrade to Mac OS X 10.4 and SAPGUI for Java 6.40. After a final transition date is announced, users must be upgraded to Mac OS 10.4 and SAPGUI for Java 6.40 to be eligible to receive support from the Texas State Help Desk. [top] How can I determine the version of SAPGUI for Java installed on my system? Launch SAPGUI for Java. Choose “About SAPGUI” from the SAPGUI menu to display SAPGUI for Java version information. [top] Which release of SAPGUI for Java is appropriate for my system? The appropriate release of SAPGUI for Java depends on the version of Mac OS. The final release of SAPGUI for Java for Mac OS X 10.3 is SAPGUI for Java 6.30 revision 12. This release is internally supported for a limited period of time. Support is limited to answering user questions; no bug fixes will be available. After a final transition date is announced, users must upgrade to Mac OS 10.4 and SAPGUI for Java 6.40. The current release of SAPGUI for Java for Mac OS X 10.4 is SAPGUI for Java 6.40 revision 4. This release is not suitable for any version of Mac OS X other than 10.4 due to issues with Apple Java. SAP is committed to long-range support of SAPGUI for Java 6.40. The Texas State SAP Help Desk fully supports this release. In conjunction with User Services, Desktop Support provides an intelligent download package which automatically determines and installs the correct release of SAPGUI for Java. The end user will typically not need to be concerned about installing the correct software release of SAPGUI for Java. [top] Who do I contact if I experience issues with SAPGUI for Java? If you experience issues installing SAPGUI for Java, contact SAP Desktop Support by phone at 5-2271 or by e-mail to sapui@txstate.edu. If you experience issues running an SAP transaction from SAPGUI for Java, contact the SAP Help Desk by phone at 5-4SAP (5-4727) or by e-mail to saphelp@txstate.edu. [top] General Mac FAQs
For successful printing via Netscape 7.2 when accessing the SAP Portal, we recommend you download and install the PDF Browser plug-in from http://www.schubert-it.com/download. [top] Which browser must I use to interact optimally with the SAP Portal? Netscape 7.2 is the only supported browser for Macintosh clients at this time. To download Netscape 7.2, visit http://channels.netscape.com/ns/browsers/download_fullinstall.jsp [top] SAP isn't working properly. I don't get the pop-up windows I saw during training. What's wrong? By default, Netscape 7.2 blocks all pop-ups. You must allow pop-ups in order for SAP to function properly from Netscape. For assistance in changing the pop-up blocker settings, see SAP Pop-Up Dialog Box Setting Instructions . [top] |
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